2016 Chrysler Town AND Country & 2016 Dodge Grand Caravan recall: seats
⚠️ What's wrong
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
💥 The risk
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
🔧 The fix
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V300000
- Manufacturer recall #
- S37
- Manufacturer
- Chrysler (FCA US LLC)
- Vehicles affected
- 99
- Component
- SEATS:MID/REAR ASSEMBLY
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 1, 2016
- Built
- Mar 16, 2016 – Mar 17, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.