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🩹 Injury riskNHTSA 16V317📅 May 18, 2016

2014–2015 Mobility Works Chevy Express 2500 & 2014–2015 Mobility Works Ford E-150 + 2 more recall: equipment

⚠️ What's wrong

Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

💥 The risk

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

🔧 The fix

Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V317000
Manufacturer recall #
16E-020
Manufacturer
Mobility Works (WMK Inc.)
Vehicles affected
11
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-769-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 17, 2016
Built
Jan 1, 2014 – Dec 31, 2015
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V317 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V317?

2014–2015 Mobility Works Chevy Express 2500 & 2014–2015 Mobility Works Ford E-150 + 2 more. 11 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mobility Works dealer to book the free repair or call the manufacturer at 1-800-769-8267.