2016 Mercedes-Benz Metris recall: powertrain & transmission
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
💥 The risk
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
🔧 The fix
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V342000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 2
- Component
- POWER TRAIN:AXLE ASSEMBLY
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 11, 2016
- Built
- Sep 1, 2015 – Dec 31, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.