2015–2016 Freightliner Sprinter 2500 & 2015–2016 Freightliner Sprinter 3500 + 2 more recall: body & structure
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
💥 The risk
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
🔧 The fix
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V351000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 3
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 11, 2016
- Built
- May 1, 2015 – Apr 30, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.