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🩹 Injury riskNHTSA 16V395📅 Jun 2, 2016

2000–2017 Thomas Built Buses Saf-T-Liner MVP-ER & 2013–2017 Thomas Built Buses Saf-T-Liner C2 + 5 more recall: body & structure

⚠️ What's wrong

Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

💥 The risk

If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

🔧 The fix

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V395000
Manufacturer recall #
FL-713
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
24,698
Component
STRUCTURE:BODY:DOOR
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 9, 2016
Built
Jul 5, 2000 – Aug 9, 2000
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V395 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V395?

2000–2017 Thomas Built Buses Saf-T-Liner MVP-ER & 2013–2017 Thomas Built Buses Saf-T-Liner C2 + 5 more. 24,698 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas dealer to book the free repair or call the manufacturer at 1-800-547-0712.