Buy me a coffee
⛔ Do not drive until fixed💥 Crash riskNHTSA 16V411📅 Jun 8, 2016

2015 Glaval Bus Synergy recall: steering

⚠️ What's wrong

Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.

💥 The risk

The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.

🔧 The fix

Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V411000
Manufacturer recall #
35-06022016-0207
Manufacturer
Forest River, Inc.
Vehicles affected
2
Component
STEERING
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 10, 2016
Built
Mar 23, 2015 – Apr 29, 2015
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V411 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V411?

2015 Glaval Bus Synergy. 2 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Glaval Bus dealer to book the free repair or call the manufacturer at 1-800-547-0712. Do not drive the vehicle until it is repaired.