2013 Mack Pinnacle (cxu) recall: suspension
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.
💥 The risk
The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V456000
- Manufacturer recall #
- SC0404
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 64
- Component
- STEERING; SUSPENSION:FRONT
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 1, 2016
- Built
- Apr 16, 2012 – May 4, 2012
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.