2015–2016 MCI J4500 recall: windows, wipers & mirrors
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
💥 The risk
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
🔧 The fix
MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V510000
- Manufacturer recall #
- SB 433B
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 63
- Component
- VISIBILITY:GLASS, SIDE/REAR
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 22, 2016
- Built
- Apr 14, 2015 – Feb 22, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.