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💥 Crash riskNHTSA 16V544📅 Jul 20, 2016

2011–2016 Ferrara Cinder & 2011–2016 Ferrara Igniter + 2 more recall: electrical system

⚠️ What's wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

💥 The risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

🔧 The fix

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V544000
Manufacturer
Ferrara Fire Apparatus, Inc.
Vehicles affected
24
Component
ELECTRICAL SYSTEM
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 26, 2016
Built
Oct 3, 2011 – May 31, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V544 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V544?

2011–2016 Ferrara Cinder & 2011–2016 Ferrara Igniter + 2 more. 24 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ferrara dealer to book the free repair.