2013–2016 Mazda CX-5 & 2010–2013 Mazda MAZDA3 + 3 more recall: body & structure
⚠️ What's wrong
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
💥 The risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
🔧 The fix
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
- NHTSA campaign
- 16V644000
- Manufacturer recall #
- 9916H
- Manufacturer
- Mazda North American Operations
- Vehicles affected
- 580,455
- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Owner phone
- 1-800-222-5500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 8, 2017
- Built
- Nov 18, 2008 – Jun 8, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.