2007–2012 Audi Q7 & 2009–2012 Audi Q5 recall: fuel system
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
💥 The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
🔧 The fix
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V660000
- Manufacturer recall #
- 20W9
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 143,214
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Owner phone
- 1-800-253-2834
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 9, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.