2015 Smeal Aerial & 2016 Smeal Aerial Fire Apparatus recall: electrical system
⚠️ What's wrong
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
💥 The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
🔧 The fix
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
- NHTSA campaign
- 16V663000
- Manufacturer
- Smeal Fire Apparatus Co., Inc.
- Vehicles affected
- 6
- Component
- ELECTRICAL SYSTEM
- Owner phone
- 1-877-415-8628
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 18, 2016
- Built
- Oct 1, 2015 – Aug 31, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.