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🩹 Injury riskNHTSA 16V744📅 Oct 17, 2016

2012–2017 Newmar Canyon Star recall: equipment

⚠️ What's wrong

Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

💥 The risk

Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.

🔧 The fix

Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V744000
Manufacturer
Newmar Corporation
Vehicles affected
114
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-731-8300
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 28, 2016
Built
Sep 7, 2011 – Sep 6, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V744 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V744?

2012–2017 Newmar Canyon Star. 114 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Newmar dealer to book the free repair or call the manufacturer at 1-800-731-8300.