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💥 Crash risk🩹 Injury riskNHTSA 16V797📅 Nov 2, 2016

2014–2016 Isuzu NPR & 2014–2016 Isuzu NPR HD + 2 more recall: speed control

⚠️ What's wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.

💥 The risk

A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

🔧 The fix

Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V797000
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
25,018
Component
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Owner phone
1-866-441-9638
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 9, 2016
Built
Jul 27, 2016 – Nov 11, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V797 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V797?

2014–2016 Isuzu NPR & 2014–2016 Isuzu NPR HD + 2 more. 25,018 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-866-441-9638.