2016 Highland Ridge FW Highlander recall: equipment
⚠️ What's wrong
Highland Ridge RV (Highland) is recalling certain model year 2016 Highlander travel trailers, model 31RGR, manufactured May 26, 2015, to September 24, 2015, equipped with certain aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
💥 The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
🔧 The fix
Highland will notify owners, and dealers will install hinge braces over the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904333.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V818000
- Manufacturer recall #
- 9904333
- Manufacturer
- Highland Ridge RV
- Vehicles affected
- 61
- Component
- EQUIPMENT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 29, 2016
- Built
- May 26, 2015 – Sep 24, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.