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🩹 Injury riskNHTSA 16V819📅 Nov 14, 2016

2015–2016 Heartland Cyclone & 2015–2016 Heartland Road Warrior + 1 more recall: equipment

⚠️ What's wrong

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

💥 The risk

If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

🔧 The fix

Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V819000
Manufacturer recall #
99-01-28
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
2,045
Component
EQUIPMENT
Owner phone
1-877-262-8032
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 2, 2016
Built
Jul 18, 2014 – Sep 30, 2015
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V819 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V819?

2015–2016 Heartland Cyclone & 2015–2016 Heartland Road Warrior + 1 more. 2,045 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-877-262-8032.