2017 Mercedes-Benz E400 & 2017 Mercedes-Benz E550 recall: body & structure
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
💥 The risk
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
🔧 The fix
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V831000
- Manufacturer recall #
- 2016110008
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 799
- Component
- STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 16, 2016
- Built
- Jun 7, 2016 – Sep 8, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.