2008–2017 Volvo Bus 9700 recall: electrical system
⚠️ What's wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
💥 The risk
An unexpected engine shutdown increases the risk of a crash.
🔧 The fix
Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V836000
- Manufacturer recall #
- SR16-86
- Manufacturer
- Volvo Bus Corporation
- Vehicles affected
- 583
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION
- Owner phone
- 1-877-773-8678
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 20, 2016
- Built
- Jan 7, 2008 – Aug 25, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.