2017 Mercedes-Benz E300 recall: powertrain & transmission
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
💥 The risk
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V078000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 73
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 31, 2017
- Built
- Jul 18, 2016 – Jul 22, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.