2015 Mercedes-Benz Sprinter 2500 & 2015 Mercedes-Benz Sprinter 3500 recall: powertrain & transmission
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
💥 The risk
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
🔧 The fix
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V094000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 2
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 27, 2017
- Built
- Sep 26, 2014 – Oct 9, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.