2015–2017 Isuzu NPR HD & 2015–2017 Isuzu NPR XD + 2 more recall: body & structure
⚠️ What's wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
💥 The risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
🔧 The fix
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V105000
- Manufacturer
- Isuzu Technical Center of America, Inc.
- Vehicles affected
- 21,000
- Component
- POWER TRAIN; STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-866-441-9638
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 17, 2017
- Built
- Aug 1, 2014 – May 18, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.