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💥 Crash riskNHTSA 17V173📅 Mar 17, 2017

2016–2017 Volvo Bus 9700 recall: electrical system

⚠️ What's wrong

Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.

💥 The risk

An unexpected engine shutdown increases the risk of a crash.

🔧 The fix

Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V173000
Manufacturer recall #
SR17-80
Manufacturer
Volvo Bus Corporation
Vehicles affected
70
Component
ELECTRICAL SYSTEM:WIRING
Owner phone
1-877-773-8678
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 4, 2017
Built
Aug 27, 2015 – Sep 1, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V173 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V173?

2016–2017 Volvo Bus 9700. 70 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volvo Bus dealer to book the free repair or call the manufacturer at 1-877-773-8678.