2013–2016 MCI J4500 recall: suspension
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
💥 The risk
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
🔧 The fix
Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V207000
- Manufacturer recall #
- Service Bulletin 452
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 1,165
- Component
- SUSPENSION
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 13, 2017
- Built
- Jun 3, 2013 – Apr 27, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.