2013–2016 E-One Cyclone II & 2013–2016 E-One Typhoon + 1 more recall: suspension
⚠️ What's wrong
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
💥 The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
🔧 The fix
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V231000
- Manufacturer
- E-One Incorporated
- Vehicles affected
- 29
- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Owner phone
- 1-800-627-5050
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 5, 2017
- Built
- Mar 11, 2014 – Apr 19, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.