2017 Mercedes-Benz C 300 & 2016 Mercedes-Benz C300 recall: steering
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
💥 The risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V243000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 3
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 5, 2017
- Built
- Jul 11, 2016 – Nov 3, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.