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💥 Crash risk🩹 Injury riskNHTSA 17V273📅 Apr 26, 2017

2014–2017 Ram Promaster recall: equipment

⚠️ What's wrong

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

💥 The risk

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

🔧 The fix

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V273000
Manufacturer recall #
T24
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
113,896
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 14, 2017
Built
Jul 1, 2013 – Apr 24, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V273 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V273?

2014–2017 Ram Promaster. 113,896 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ram dealer to book the free repair or call the manufacturer at 1-800-853-1403.