2016–2017 Ducati Multistrada 1200 recall: suspension
⚠️ What's wrong
Ducati North America (Ducati) is recalling certain 2016-2017 Multistrada 1200 Enduro motorcycles. The motorcycle's rear shock absorber lower shock-end eyelet may crack and possibly detach from the swingarm.
💥 The risk
If the rear shock absorber detaches from the swingarm, the motorcycle's handling would be affected, increasing the risk of a crash.
🔧 The fix
Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. The recall is expected to begin May 22, 2017. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-17-002.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V274000
- Manufacturer recall #
- SRV-RCL-17-002
- Manufacturer
- Ducati North America
- Vehicles affected
- 568
- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Owner phone
- 1-800-231-6696
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 17, 2017
- Built
- Mar 15, 2016 – Jan 30, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.