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💥 Crash risk🩹 Injury riskNHTSA 17V287📅 May 2, 2017

2016–2017 Volkswagen CC recall: seats

⚠️ What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

💥 The risk

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

🔧 The fix

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V287000
Manufacturer recall #
72G5
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
23
Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Owner phone
1-800-893-5298
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 26, 2017
Built
Nov 18, 2015 – Jun 3, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V287 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V287?

2016–2017 Volkswagen CC. 23 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volkswagen dealer to book the free repair or call the manufacturer at 1-800-893-5298.