2012–2014 Volkswagen Passat recall: engine
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
💥 The risk
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
🔧 The fix
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V309000
- Manufacturer recall #
- 23W5
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 84,262
- Component
- ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:DRIVELINE:DRIVESHAFT
- Owner phone
- 1-800-893-5298
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 7, 2017
- Built
- Apr 11, 2011 – Jul 25, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.