2017–2018 Western Star 4900 recall: suspension
⚠️ What's wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity.
💥 The risk
Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.
🔧 The fix
DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V521000
- Manufacturer recall #
- FL-745
- Manufacturer
- Daimler Trucks North America LLC
- Vehicles affected
- 38
- Component
- SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
- Owner phone
- 1-800-745-8000
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 16, 2017
- Built
- Nov 18, 2016 – Jul 24, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.