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💥 Crash riskNHTSA 17V540📅 Sep 1, 2017

2015 E-One Cyclone II & 2015 E-One Quest II recall: steering

⚠️ What's wrong

E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

💥 The risk

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

🔧 The fix

E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V540000
Manufacturer
E-One Incorporated
Vehicles affected
5
Component
STEERING; STEERING:LINKAGES:TIE ROD ASSEMBLY
Owner phone
1-800-627-5050
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 5, 2017
Built
Aug 22, 2014 – Nov 14, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V540 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V540?

2015 E-One Cyclone II & 2015 E-One Quest II. 5 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized E-One dealer to book the free repair or call the manufacturer at 1-800-627-5050.