2015 Eldorado Axess recall: suspension
⚠️ What's wrong
Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.
💥 The risk
A loose link rod can decrease steering ability, increasing the risk of a crash.
🔧 The fix
Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall began on November 7, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V557000
- Manufacturer
- Eldorado National- California, Inc.
- Vehicles affected
- 41
- Component
- SUSPENSION:FRONT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 7, 2017
- Built
- Aug 1, 2015 – Dec 30, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.