2013–2016 Gillig LOW Floor recall: steering
⚠️ What's wrong
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
💥 The risk
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
🔧 The fix
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V559000
- Manufacturer
- Gillig LLC
- Vehicles affected
- 108
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM
- Owner phone
- 1-800-735-1500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 24, 2017
- Built
- Oct 15, 2013 – Dec 21, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.