2015–2017 Mercedes-Benz Metris recall: steering
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
💥 The risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
🔧 The fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V595000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 3
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 21, 2017
- Built
- Feb 11, 2015 – May 31, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.