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💥 Crash riskNHTSA 17V634📅 Oct 12, 2017

2017–2018 Thor Palazzo & 2017–2018 Thor Motor Coach Axis + 10 more recall: equipment

⚠️ What's wrong

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

💥 The risk

If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

🔧 The fix

TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V634000
Manufacturer recall #
RC000147
Manufacturer
Thor Motor Coach
Vehicles affected
507
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-877-500-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 15, 2017
Built
Jul 22, 2016 – Aug 16, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V634 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V634?

2017–2018 Thor Palazzo & 2017–2018 Thor Motor Coach Axis + 10 more. 507 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thor dealer to book the free repair or call the manufacturer at 1-877-500-1020.