2016 Mercedes-Benz Sprinter 2500 & 2016 Mercedes-Benz Sprinter 3500 recall: equipment
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
💥 The risk
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
🔧 The fix
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V650000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 2
- Component
- EQUIPMENT:OTHER:LABELS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 15, 2017
- Built
- May 24, 2017 – Jun 28, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.