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💥 Crash risk🩹 Injury riskNHTSA 17V655📅 Oct 18, 2017

2016–2017 Mercedes-Benz AMG GLE63 & 2016 Mercedes-Benz GLE300D + 5 more recall: windows, wipers & mirrors

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

💥 The risk

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

🔧 The fix

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V655000
Manufacturer recall #
2018020002
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
3,620
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; VISIBILITY:WINDSHIELD
Owner phone
1-877-496-3691
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 26, 2018
Built
May 4, 2016 – Jul 27, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V655 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V655?

2016–2017 Mercedes-Benz AMG GLE63 & 2016 Mercedes-Benz GLE300D + 5 more. 3,620 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-496-3691.