2017–2018 Crossroads Sunset & 2017–2018 Crossroads Volante + 2 more recall: equipment
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
💥 The risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
🔧 The fix
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
- NHTSA campaign
- 17V667000
- Manufacturer recall #
- 17-303
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 1,697
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-855-226-7496
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 13, 2017
- Built
- May 4, 2016 – Apr 25, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.