2017–2018 Keystone Cougar recall: equipment
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
💥 The risk
If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
🔧 The fix
Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V673000
- Manufacturer recall #
- 17-306
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 1,890
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 5, 2017
- Built
- Sep 22, 2016 – Jul 18, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.