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💥 Crash riskNHTSA 17V698📅 Nov 7, 2017

2015–2017 Phoenix Zeus 305 & 2015 Phoenix Zeus 300 recall: tires

⚠️ What's wrong

Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."

💥 The risk

If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.

🔧 The fix

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
17V698000
Manufacturer
Phoenix Motorcars
Vehicles affected
45
Component
TIRES; WHEELS:RIM
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 14, 2018
Built
Oct 1, 2014 – Aug 31, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 17V698 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 17V698?

2015–2017 Phoenix Zeus 305 & 2015 Phoenix Zeus 300. 45 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Phoenix dealer to book the free repair.