2014–2015 Kzrv Durango Gold recall: equipment
⚠️ What's wrong
KZRV, L.P. (KZRV) is recalling certain 2014-2015 Durango Gold recreational trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
💥 The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
🔧 The fix
KZRV will notify owners, and dealers will inspect and replace the two rivets joining the second and third step, and the four rivets on the top step, free of charge. The recall is expected to begin February 2, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. Note: This recall is an expansion of KZRV recall 15V-173.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V785000
- Manufacturer
- KZRV, L.P.
- Vehicles affected
- 171
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-800-768-4016
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 9, 2018
- Built
- Feb 15, 2014 – Jan 9, 2015
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.