2017–2018 Grand Design Imagine & 2017–2018 Grand Design Reflection recall: equipment
⚠️ What's wrong
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
💥 The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
🔧 The fix
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V789000
- Manufacturer recall #
- 900012
- Manufacturer
- Grand Design RV, LLC
- Vehicles affected
- 3,969
- Component
- EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 29, 2017
- Built
- Jan 31, 2017 – Aug 25, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.