2017 Star EV Sport 4+2 recall: steering
⚠️ What's wrong
JH Global Services, Inc. (JH Global) is recalling certain 2017 Star EV Sport 4+2 vehicles. Due to a casting problem, the tie rod connection may break off from the front axle spindle resulting in a loss of steering control.
💥 The risk
A loss of steering control from the tie rod connection breaking from the front axle spindle can increase the risk of a crash.
🔧 The fix
JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may contact JH Global customer service at 1-888-878-9988. JH Global's number for this recall is IRN 171101.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 17V791000
- Manufacturer recall #
- IRN 171101
- Manufacturer
- JH Global Services, Inc.
- Vehicles affected
- 20
- Component
- STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM; STEERING:LINKAGES:TIE ROD ASSEMBLY
- Owner phone
- 1-888-878-9988
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 20, 2017
- Built
- May 18, 2017 – Oct 31, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.