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NHTSA 18V019📅 Jan 10, 2018

2013–2017 E-One Cyclone II & 2013–2017 E-One Quest II + 1 more recall: electrical system

⚠️ What's wrong

E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

💥 The risk

The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.

🔧 The fix

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V019000
Manufacturer
E-One Incorporated
Vehicles affected
1,147
Component
ELECTRICAL SYSTEM:STARTER ASSEMBLY
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 19, 2018
Built
Jan 1, 2013 – Aug 15, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V019 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V019?

2013–2017 E-One Cyclone II & 2013–2017 E-One Quest II + 1 more. 1,147 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized E-One dealer to book the free repair.