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🩹 Injury riskNHTSA 18V037📅 Jan 12, 2018

2016–2018 Van-Con Wheelchair Lift BUS recall: equipment

⚠️ What's wrong

Van-Con, Inc. (Van-Con) is recalling certain 2016-2018 Van-Con Dual Rear-Wheel school buses, model 33803, built on Chevrolet 3500 chassis and equipped with wheelchair lifts. The lifts in the affected vehicles may not deactivate until they are beyond the acceptable limit for being uneven. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403 "Platform lift systems" and FMVSS number 404 "Platform lift installations."

💥 The risk

A lift platform that is uneven may cause a fall, increasing the risk of an injury.

🔧 The fix

Van-Con will notify owners, and dealers will inspect the threshold warning system, adjusting it as necessary, free of charge. The recall began on January 30, 2018. Owners may contact Van-Con customer service at 1-732-356-8484.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V037000
Manufacturer
Van-Con, Inc.
Vehicles affected
27
Component
EQUIPMENT ADAPTIVE/MOBILITY
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 30, 2018
Built
Jan 1, 2016 – Jan 1, 2018
Recall started by
OVSC
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V037 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V037?

2016–2018 Van-Con Wheelchair Lift BUS. 27 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Van-Con dealer to book the free repair.