2017–2018 Kzrv Durango Gold recall: body & structure
⚠️ What's wrong
KZRV, L.P. (KZRV) is recalling certain 2017-2018 Durango Gold recreational trailers. The rear sofa in these vehicles may limit visibility of the rear exit window label and/or the sofa cushion may restrict access to, and operation of, the exit window handle.
💥 The risk
If the sofa delays using the exit window in the event of an emergency, the occupants have an increased risk of injury.
🔧 The fix
KZRV will notify owners, and dealers will replace the sofa back with a back that isn't as tall, free of charge. The recall began on March 19, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV's number for this recall is KZ-2018-01.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V063000
- Manufacturer recall #
- KZ-2018-01
- Manufacturer
- KZRV, L.P.
- Vehicles affected
- 130
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Owner phone
- 1-800-768-4016
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 19, 2018
- Built
- Jul 25, 2016 – Nov 14, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.