2017–2018 Jayco Travel Trailer Eagle recall: equipment
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
💥 The risk
If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
🔧 The fix
Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V072000
- Manufacturer recall #
- 9901372
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 81
- Component
- EQUIPMENT
- Owner phone
- 1-800-283-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 8, 2018
- Built
- Aug 3, 2016 – Oct 19, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.