2011–2017 Vactor 2100 Plus & 2011–2017 Vactor HXX recall: equipment
⚠️ What's wrong
Vactor Manufacturing (Vactor) is recalling certain 2011-2017 HXX and 2100 Plus vacuum excavator trucks. The hydraulic dump body cylinder can corrode at the threaded joint over time, causing the cylinder to fail when in a dump cycle.
💥 The risk
If the hydraulic dump body cylinder fails during a dump cycle, the dump body may unexpectedly move, increasing the risk of injury.
🔧 The fix
Vactor will notify owners, and dealers will inspect the hydraulic cylinder, repairing or replacing the cylinder as necessary, free of charge. The recall began on June 7, 2018. Owners may contact Vactor customer service at 1-877-342-5374.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V133000
- Manufacturer
- Vactor Manufacturing
- Vehicles affected
- 1,130
- Component
- EQUIPMENT
- Owner phone
- 1-877-342-5374
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 7, 2018
- Built
- Apr 1, 2011 – May 1, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.