2017–2019 Western Star 4700 & 2017–2019 Western Star 4900 + 2 more recall: electrical system
⚠️ What's wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
💥 The risk
An electrical arc can increase the risk of a fire.
🔧 The fix
DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V191000
- Manufacturer recall #
- FL-766
- Manufacturer
- Daimler Trucks North America LLC
- Vehicles affected
- 7,128
- Component
- ELECTRICAL SYSTEM:WIRING
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 29, 2018
- Built
- Oct 18, 2016 – Feb 6, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.