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⛔ Do not drive until fixed🔥 Fire riskNHTSA 18V215📅 Apr 5, 2018

2012 Zero DSP & 2012 Zero Zero DS + 1 more recall: electrical system

⚠️ What's wrong

Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

💥 The risk

An electrical short can increase the risk of a fire.

🔧 The fix

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V215000
Manufacturer recall #
SV-ZMC-018-383
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
218
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY; HYBRID PROPULSION SYSTEM
Owner phone
1-888-841-8085
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 30, 2018
Built
Oct 21, 2011 – Jul 23, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V215 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V215?

2012 Zero DSP & 2012 Zero Zero DS + 1 more. 218 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Zero dealer to book the free repair or call the manufacturer at 1-888-841-8085. Do not drive the vehicle until it is repaired.